Refund Policy

Last updated: 19 July 2026

Returns and cancellation

For orders delivered to consumers in the United Kingdom, you may tell us that you wish to cancel your order within 14 days after the goods are delivered, without giving a reason. After notifying us, you must return the goods within a further 14 days.

To start a return, email deepaknaik342@gmail.com with your order number and the reason for contacting us. Please wait for return instructions before sending anything back and keep proof of postage.

Condition of returned goods

You may inspect the product in the same way you reasonably could in a shop. Please return the product with all included parts, accessories and packaging. We may reduce a refund if handling beyond what is reasonably necessary has reduced the product's value.

Faulty, damaged or incorrect items

If an item arrives damaged, faulty or different from what you ordered, contact us promptly with your order number and clear photographs or video. Your statutory rights for faulty or misdescribed goods are not affected by this policy.

Refunds

Approved refunds are issued to the original payment method. For a valid cancellation, we will refund the product price and the cost of standard outbound delivery. Any additional amount paid for an upgraded delivery method is not refundable beyond the standard delivery cost.

Refunds will be processed within 14 days after we receive the returned goods or receive acceptable evidence that they have been sent back, as applicable. Your bank or payment provider may require additional time to display the credit.

Return postage is normally the customer's responsibility for a change-of-mind return. We will cover reasonable return costs where the item is faulty, damaged on arrival, incorrect, or where applicable law requires us to do so.

Contact

Email: deepaknaik342@gmail.com